Bathrooms & Accessories Installation & Retail A comprehensive stock and supply of basins, W/Cs, bathroom suites, taps, wastes, radiators, towel rails, boilers, shower pumps, cloakroom basins, sanitary ware etc Ref no: IK145 Confidentially offered for sale Location: Berkshire Asking price £185,000 Leasehold premises (Renewable) Business Profile This business was founded in 2003 by the Vendor with a generous combination of innovative insight and entrepreneurial spirit and has grown since to become a significant enterprise with a reputation for the quality and variety of its products, brands, retail & installation service and reliability. The business occupies easily accessible premises on a busy trading estate with significant, glazed frontage with the retail showroom on the ground floor and an office on the first floor mezzanine. The business retails most of the main manufacturers of bathrooms and an extensive collection of bathroom and plumbing accessories to the general public. The portfolio stretches across the spectrum from the traditional to the highly ultra-modern and contemporary. The business has consolidated an enviable position in the region since it has established its business operations around the installation of bathrooms and accessories that they supply only and have not found the need to limit commitments in regard to installation since demand is proving beyond the resources of the business to cope – an enviable position. The business, through excellent referrals, has proved successful in establishing trust with customers and enabling them to make a purchase decision based upon the whole service from variety in product to completion of their bathroom. The vendor has been involved in the business since its first days of trading and can offer considerable advice and information concerning all aspects trading in the region. The welcoming showroom currently displays on one floor, of approximately 500 square feet with a discrete 100 sq ft used to store accessories and supplies. Scope for expansion is currently under discussion with the landlord in regard to extending the building to the rear to provide extra storage. The products are displayed in attractive settings, providing the customer with the fullest possible context for choice options that include toilets, baths, showers, screens, curtains, flooring, wall tiles and an extensive portfolio of accessories. The business is further supported by exemplary relations with key suppliers who have helped to ensure that client service and product quality is never compromised and that customers receive the highest possible quality of service, leading to the existing high levels of return custom. This commitment to suppliers and customers has underpinned this business’s abilities in service quality and sustained business success. The business has invested to a suitable degree in technology and has an up to date administration and accounting system. The business also benefits from a very small requirement for customer credit and essentially trades with deposit payments required and further stages until the final payment on satisfactory completion. Customer Service The business considers simply that happy customers come back and on that simple basis has maintained levels of product and service quality intended to best guarantee that happiness such as free computer aided design and consultation on and off site. The results of this commitment are evident in the degree of return custom and the choice of this business by new customers over competitors. Key strengths A primary strength of this business is its broad portfolio of products and brands on offer combined with the quality and efficiency of an installation service of high repute, gives this business its competitive advantage. The business is an organisation where the vendor has, over time developed and nurtured a name and reputation that has resulted in customer relations founded on a histo